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Routes and Timetables

Ultramar offers a passenger ferry service to the islands of Cozumel and Isla Mujeres. We have continuous departures to Cozumel from Playa del Carmen and to Isla Mujeres from Cancún center, Cancún and the Hotel Zone, Cancún.

The immeasurable beauty of the islands, coupled with the comfort and quickness of our boats make this the preferred trip for visitors to this area.

From our opening date and due to the overwhelming popularity with the general public, the fast service, the safety and efficiency, Ultramar has become the most popular and important nautical passenger Transportation Company in the country.

Enjoy a trip aboard an Ultramar ferry and Experience Innovation.

Need help?

Contact us: +52 1(998) 293-9092
Hours of Operation: 24 hours, 365 days a year servicioalcliente@ultramarferry.com

  1. Playa del Carmen - Cozumel
    • Departing from: 1.-Playa del Carmen   Cozumel  
      • How to get to Playa del Carmen’s
        FROM CANCÚN FROM PUERTO MORELOS FROM RIVERA MAYA FROM TULUM FROM AIRPORT
         
        By car

        Drive south on 307 Cancún-Tulúm highway. Arriving at Playa del Carmen exit on Benito Juárez Ave. At the end of the street you will find parking lots and you can walk to the dock.

         
        By bus

        By bus: ADO has departures every 30 min. from Cancún’s bus station. Playa del Carmen’s bus station is 300 ft away from the main dock and you can go walking.

         
        By bus

        Take an ADO bus at the terminal on the highway. They have continuous departures. A 40 min. trip will take you Playa del Carmen and you can walk to the dock.

         
        By taxi

        An alternative is to take a taxi to Playa del Carmen. They will drop you off at the bus station and you can walk to the dock.

         
        By colectivo

        Other alternative is a ”colectivo van”. They offer transportation form any point on the highway to Playa del Carmen.

         
        By taxi

        An alternative is to take a taxi to Playa del Carmen. They will drop you off at the bus station and you can walk to the dock.

         
        By bus

        ADO bus line has terminals at downtown Tulum and at the archeaological site. A 50 minute ride will drop you off at walking distance from the dock.

         
        By colectivo

        Other alternative is a ”colectivo van”. They offer transportation form any point on the highway to Playa del Carmen.

         
        By bus

        Take a taxi or ADO bus to Playa del Carmen. Renting a car is another option.

        • Timetable
          • From Playa del Carmen
            to
          • From Cozumel
            to Playa del Carmen
        • Fares
          Premium Plus Service
          • Adult
          • One Way $200MXN
          • Round Trip $400MXN
          • Child
          • One Way $160MXN
          • Round Trip $320MXN
          Quintana Roo Plan
          • Adult
          • One Way $150MXN
          • Round Trip $300MXN
          • Child
          • One Way $100MXN
          • Round Trip $200MXN
          Applies for Quintana Roo residents with identification. INE or Driver’s license
          First class
          • One Way $260MXN
          • Round Trip $500MXN
          Inapam
          • Adult
          • One Way $90MXN
          • Round Trip $180MXN
        • Departures
          • Playa del Carmen,
            Terminal Marítima NAVEGA
            Av. Benito Juárez, Playa del Carmen
            Quintana Roo 77710 México

          • Cozumel,
            Terminal Marítima San Miguel
            Av. Rafael Melgar, Cozumel
            Quintana Roo 77600 México
          HOW TO GET HOW TO GET
          Notes:

          Children policy

          1.Children under 5 years old do not pay ticket.
          2.Children from 6 to 11 years old pay child rate.
          3.Children 12 years old and older pay adult rate.


          Transport policy

          Your tickets gives you right to a luggage allowance up to a weight of 25 kg and the total linear size is no larger than 142 cm (45 cm + 70 cm + 27 cm)

          Departures from Playa del Carmen, Q. Roo México.
          Prices and departures subject to change without prior notice.

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  2. Cancún - Isla Mujeres
    • Departing from: 1.-Cancún, Puerto Juárez   Isla Mujeres  
      • How to get to UltraMar Maritime Terminal at Puerto Juárez
        FROM CANCÚN
         
        By car

        Drive on Kukulcán Blvd. towards downtown. Turn right at Bonampak Ave. Go straight 2 miles and turn right on López Portillo Ave., at the bridge. Go further 1 mile aprox. Parking available. Parking available.

         
        By bus

        Take AUTOCAR bus R-1 to Puerto Juárez. The bus will leave you right at the terminal.

        • Timetable
          • From Puerto Juarez
            to Isla Mujeres
            • 7:00 am
            • 9:00 am
            • 11:00 am
            • 3:00 pm
            • 5:00 pm
            • 7:00 pm
          • From Isla Mujeres
            to Puerto Juarez
          • 8:00 am
          • 10:00 am
          • 12:00 pm
          • 4:00 pm
          • 6:00 pm
          • 8:00 pm
        • Fares
          • Adult
          • One Way $160MXN
          • Round Trip $300MXN
          • Child
          • One Way $130MXN
          • Round Trip $250MXN
          Quintana Roo Plan
          • Adult
          • One Way $78MXN
          • Round Trip $146MXN
          • Child
          • One Way $46MXN
          • Round Trip $84MXN
          Applies for Quintana Roo residents with identification. INE or Driver’s license
          Inapam
          • Adult
          • One Way $26MXN
          • Round Trip $52MXN
          Ultraplan / Local Plan Ultraplan / Local Plan
        • Departures
          • Cancún,
            Terminal Marítima Ultramar,
            Av. López Portillo SM-84 M-5 L-6 Puerto Juárez
            Cancún 77520, México

          • Isla Mujeres,
            Terminal Marítima APIQROO
            Av. Rueda Medina
            Isla Mujeres,
            Quintana Roo 77400, México
          HOW TO GET HOW TO GET
        • Notes:

          Children policy

          1.Children above 1.20 m height pay adult ticket.
          2.Children under 1 year old do not pay ticket (boarding pass required).


          Transport policy

          Your tickets gives you right to a luggage allowance up to a weight of 25 kg and the total linear size is no larger than 142 cm (45 cm + 70 cm + 27 cm)

          Departures from av. Jose Lopez Portillo SM 84 M 5 L 6 Puerto Juarez, Cancún, Q. Roo, México.
          Prices and departures subject to change without prior notice.

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    • Departing from: 2.-Cancún, Playa Tortugas   Isla Mujeres HOTEL ZONE  
      • How to get to Playa Tortugas
        FROM CANCÚN
         
        By car

        Drive to km. 6.5 on Kukulcan Boulevard, at the hotel Zone, up to Playa Tortugas. Parking available.

         
        By bus

        Take any AUTOCAR bus on the Hotel Zone, to km. 6.5, Playa Tortugas, on Kukulcan Blvd.

        • Timetable
          • From Playa Tortugas
            to Isla Mujeres
          • From Isla Mujeres
            to Playa Tortugas
        • Fares
          • Adult
          • One Way $15USD
          • Round Trip $21USD
          • Child
          • One Way $10USD
          • Round Trip $15USD
        • Departures
          • Cancún, Playa Tortugas
            Blvd.Kukulcán km 6.5
            Hotel Zone, Cancún,
            Quintana Roo 77500 México

          • Isla Mujeres,
            Terminal Marítima APIQROO
            Av. Rueda Medina
            Isla Mujeres,
            Quintana Roo 77400, México
          HOW TO GET HOW TO GET
        • Notes:

          Children policy

          1.Children above 1.20 m height pay adult ticket.
          2.Children under 1 year old do not pay ticket (boarding pass required).


          Transport policy

          Your tickets gives you right to a luggage allowance up to a weight of 25 kg and the total linear size is no larger than 142 cm (45 cm + 70 cm + 27 cm)

          Departures from Kukulcan Blvd. Km. 6.5, Cancún Hotel Zone, México.
          Prices and departures subject to change without prior notice.

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    • Departing from: 3.-Cancún, El Embarcadero   Isla Mujeres HOTEL ZONE  
      • How to get to Embarcadero
        FROM CANCÚN
         
        By car

        Drive up to km 4. on Kukulcan Blvd. at the Hotel Zone, to El Embarcadero. Parking available.

         
        By bus

        Take any AUTOCAR bus on the Hotel Zone, to km. 4 on Kukulcan Blvd. to El Embarcadero.

        • Timetable
          • From El Embarcadero
            to Isla Mujeres
          • From Isla Mujeres
            to El Embarcadero
        • Fares
          • Adult
          • One Way $15USD
          • Round Trip $21USD
          • Child
          • One Way $10USD
          • Round Trip $15USD
        • Departures
          • Cancún, El Embarcadero
            Blvd.Kukulcán km 4
            Hotel Zone, Cancún
            Quintana Roo 77500 México

          • Isla Mujeres,
            Terminal Marítima APIQROO
            Av. Rueda Medina
            Isla Mujeres,
            Quintana Roo 77400, México
          HOW TO GET HOW TO GET
        • Notes:

          Children policy

          1.Children above 1.20 m height pay adult ticket.
          2.Children under 1 year old do not pay ticket (boarding pass required).


          Transport policy

          Your tickets gives you right to a luggage allowance up to a weight of 25 kg and the total linear size is no larger than 142 cm (45 cm + 70 cm + 27 cm)

          Departures from Kukulcan Blvd. Km. 4, Cancún Hotel Zone, México.
          Prices and departures subject to change without prior notice.

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    • Departing from: 4.-Cancún, Playa Caracol   Isla Mujeres HOTEL ZONE  
      • How to get to Playa Caracol
        FROM CANCÚN
         
        By car

        Drive to km. 9.5 on Kukulcan Boulevard, at the hotel Zone, up to Playa Caracol. Parking available.

         
        By bus

        Take any AUTOCAR bus on the Hotel Zone, to km. 9.5, Playa Caracol, on Kukulcan Blvd.

        • Timetable
          • From Playa Caracol
            to Isla Mujeres
          • From Isla Mujeres
            to Playa Caracol
        • Fares
          • Adult
          • One Way $15USD
          • Round Trip $21USD
          • Child
          • One Way $10USD
          • Round Trip $15USD
        • Departures
          • Cancún, Playa Caracol
            Blvd.Kukulcán km 9.5
            Hotel Zone, Cancún,
            Quintana Roo 77500 México

          • Isla Mujeres,
            Terminal Marítima APIQROO
            Av. Rueda Medina
            Isla Mujeres,
            Quintana Roo 77400, México
          HOW TO GET HOW TO GET
        • Notes:

          Children policy

          1.Children above 1.20 m height pay adult ticket.
          2.Children under 1 year old do not pay ticket (boarding pass required).


          Transport policy

          Your tickets gives you right to a luggage allowance up to a weight of 25 kg and the total linear size is no larger than 142 cm (45 cm + 70 cm + 27 cm)

          Departures from Kukulcan Blvd. Km. 9.5, Cancún Hotel Zone, México.
          Prices and departures subject to change without prior notice.
          *Pier fee not included, service with stopover at El Embarcadero

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