Routes and Timetables

Ultramar offers a passenger ferry service to the islands of Cozumel and Isla Mujeres. We have continuous departures to Cozumel from Playa del Carmen and to Isla Mujeres from Cancún center, Cancún and the Hotel Zone, Cancún.

The immeasurable beauty of the islands, coupled with the comfort and quickness of our boats make this the preferred trip for visitors to this area.

From our opening date and due to the overwhelming popularity with the general public, the fast service, the safety and efficiency, Ultramar has become the most popular and important nautical passenger Transportation Company in the country.

Enjoy a trip aboard an Ultramar ferry and Experience Innovation.

  1. Playa del Carmen - Cozumel
    • Departing from: 1.-Playa del Carmen   Cozumel  
      • How to get to Playa del Carmen
         
        By car

        Drive south on 307 Cancún-Tulúm highway. Arriving at Playa del Carmen exit on Benito Juárez Ave. At the end of the street you will find parking lots and you can walk to the dock.

         
        By bus

        By bus: ADO has departures every 30 min. from Cancún’s bus station. Playa del Carmen’s bus station is 300 ft away from the main dock and you can go walking.

         
        By bus

        Take an ADO bus at the terminal on the highway. They have continuous departures. A 40 min. trip will take you Playa del Carmen and you can walk to the dock.

         
        By taxi

        An alternative is to take a taxi to Playa del Carmen. They will drop you off at the bus station and you can walk to the dock.

         
        By colectivo

        Other alternative is a ”colectivo van”. They offer transportation form any point on the highway to Playa del Carmen.

         
        By taxi

        An alternative is to take a taxi to Playa del Carmen. They will drop you off at the bus station and you can walk to the dock.

         
        By bus

        ADO bus line has terminals at downtown Tulum and at the archeaological site. A 50 minute ride will drop you off at walking distance from the dock.

         
        By colectivo

        Other alternative is a ”colectivo van”. They offer transportation form any point on the highway to Playa del Carmen.

         
        By bus

        Take a taxi or ADO bus to Playa del Carmen. Renting a car is another option.

        • Timetable
          • From Playa del Carmen
            to Cozumel
            • 8:00 am
            • 9:30 am
            • 10:00 am
            • 12:00 pm
            • 2:00 pm
            • 4:00 pm
            • 6:00 pm
            • 7:30 pm
            • 8:00 pm
            • 10:00 pm
          • From Cozumel
            to Playa del Carmen
          • 7:00 am
          • 9:00 am
          • 11:00 am
          • 1:00 pm
          • 3:00 pm
          • 5:00 pm
          • 6:30 pm
          • 7:00 pm
          • 9:00 pm
        • Fares
          Premium Plus Service
          • Adult
          • One Way $290MXN
          • Round Trip $580MXN
          • Child
          • One Way $230MXN
          • Round Trip $460MXN

          Quintana Roo Plan
          • Adult
          • One Way $170MXN
          • Round Trip $340MXN
          • Child
          • One Way $110MXN
          • Round Trip $220MXN
          Applies for Quintana Roo residents with identification. INE or Driver’s license


          First class
          • One Way $340MXN
          • Round Trip $680MXN

          INAPAM
          • Adult
          • One Way $170MXN
          • Round Trip $340MXN
        • Departures
          • Playa del Carmen,
            Terminal Marítima NAVEGA
            Av. Benito Juárez, Playa del Carmen
            Quintana Roo 77710 México

          • Cozumel,
            Terminal Marítima San Miguel
            Av. Rafael Melgar, Cozumel
            Quintana Roo 77600 México
          HOW TO GET HOW TO GET
          Notes:

          Departing time: Please arrive at the terminal 40 minutes prior departing time.

          Your ticket is valid for 6 months from the day of purchase, on any day or time available on the same route you purchased.

          Tickets are non refundable.


          Children policy
          • Infant: 0 to 12 months Boarding Pass required (No charge)
          • Child: 1 year old or up to 1.20 mts. height. (Child ticket)
          • Adult: Over 1.20 mts. (Regular Fare)
  2. Cancún - Isla Mujeres
    • Departing from: 1.-Cancún, Puerto Juárez   Isla Mujeres  
      • How to get to UltraMar Maritime Terminal at Puerto Juárez
         
        By car

        Drive on Kukulcán Blvd. towards downtown. Turn right at Bonampak Ave. Go straight 2 miles and turn right on López Portillo Ave., at the bridge. Go further 1 mile aprox. Parking available. Parking available.

         
        By bus

        Take AUTOCAR bus R-1 to Puerto Juárez. The bus will leave you right at the terminal.

        • Timetable
          • From Puerto Juarez
            to Isla Mujeres
            • 5:30 am
            • 6:30 am
            • 7:00 am
            • 7:30 am
            • 8:00 am
            • 8:30 am
            • 9:00 am
            • 9:30 am
            • 10:00 am
            • 10:30 am
            • 11:00 am
            • 11:30 am
            • 12:00 pm
            • 12:30 pm
            • 1:00 pm
            • 1:30 pm
            • 2:00 pm
            • 3:00 pm
            • 3:30 pm
            • 4:00 pm
            • 5:00 pm
            • 5:30 pm
            • 6:00 pm
            • 7:00 pm
            • 8:00 pm
            • 9:00 pm
            • 10:00 pm
            • 11:00 pm
          • From Isla Mujeres
            to Puerto Juarez
          • 6:00 am
          • 7:00 am
          • 7:30 am
          • 8:00 am
          • 8:30 am
          • 9:00 am
          • 9:30 am
          • 10:00 am
          • 10:30 am
          • 11:00 am
          • 11:30 pm
          • 12:00 pm
          • 12:30 pm
          • 1:00 pm
          • 1:30 pm
          • 2:00 pm
          • 3:00 pm
          • 3:30 pm
          • 4:00 pm
          • 4:30 pm
          • 5:00 pm
          • 5:30 pm
          • 6:00 pm
          • 6:30 am
          • 7:00 pm
          • 7:30 pm
          • 8:00 pm
          • 9:00 pm
          • 10:00 pm
          • 11:00 pm
          • 12:00 am
        • Fares
          • Adult
          • One Way $270MXN
          • Round Trip $540MXN
          • Child
          • One Way $200MXN
          • Round Trip $400MXN
          Quintana Roo Plan
          • Adult
          • One Way $100MXN
          • Round Trip $200MXN
          • Child
          • One Way $66MXN
          • Round Trip $132MXN
          • Applies for Quintana Roo residents with identification. INE or Driver’s license


          INAPAM
          • INAPAM Local and Resident
          • One Way $38MXN
          • Round Trip $76MXN
          • INAPAM Premium Plus
          • One Way $89MXN
          • Round Trip $178MXN
          Ultraplan / Local Plan Ultraplan / Local Plan
        • Departures
          • Cancún,
            Terminal Marítima Ultramar,
            Av. López Portillo SM-84 M-5 L-6 Puerto Juárez
            Cancún 77520, México

          • Isla Mujeres,
            Terminal Marítima APIQROO
            Av. Rueda Medina
            Isla Mujeres,
            Quintana Roo 77400, México
          HOW TO GET HOW TO GET
          Notes:

          Departing time: Please arrive at the terminal 30 minutes prior departing time.

          Your ticket is valid for 6 months from the day of purchase, on any day or time available on the same route you purchased.

          Tickets are non refundable.


          Children policy
          • Infant: 0 to 12 months Boarding Pass required (No charge)
          • Child: 1 year old or up to 1.20 mts. height. (Child ticket)
          • Adult: Over 1.20 mts. (Regular Fare)
    • Departing from: 2.-Cancún, Playa Tortugas   Isla Mujeres HOTEL ZONE  
      • How to get to Playa Tortugas
         
        By car

        Drive to km. 6.5 on Kukulcan Boulevard, at the hotel Zone, up to Playa Tortugas. Parking available.

         
        By bus

        Take any AUTOCAR bus on the Hotel Zone, to km. 6.5, Playa Tortugas, on Kukulcan Blvd.

        • Timetable
          • From Playa Tortugas
            to Isla Mujeres
            • 9:00 am
            • 10:00 am
            • 11:00 am
            • 12:00 pm
            • 1:30 pm
            • 3:00 pm
            • 5:00 pm
            • 6:00 pm
          • From Isla Mujeres
            to Playa Tortugas
          • 10:15 am
          • 11:15 am
          • 12:15 pm
          • 1:00 pm
          • 2:15 pm
          • 4:30 pm
          • 5:30 pm
          • 6:30 pm
        • Fares
          • Adult
          • One Way $270MXN
          • Round Trip $540MXN
          • Child
          • One Way $200MXN
          • Round Trip $400MXN
        • Departures
          • Cancún, Playa Tortugas
            Blvd.Kukulcán km 6.5
            Hotel Zone, Cancún,
            Quintana Roo 77500 México

          • Isla Mujeres,
            Terminal Marítima APIQROO
            Av. Rueda Medina
            Isla Mujeres,
            Quintana Roo 77400, México
          HOW TO GET HOW TO GET
          Notes:

          Departing time: Please arrive at the terminal 30 minutes prior departing time.

          Your ticket is valid for 6 months from the day of purchase, on any day or time available on the same route you purchased.

          Tickets are non refundable.


          Children policy
          • Infant: 0 to 12 months Boarding Pass required (No charge)
          • Child: 1 year old or up to 1.20 mts. height. (Child ticket)
          • Adult: Over 1.20 mts. (Regular Fare)
    • Departing from: 3 .-Cancún, Playa Caracol   Isla Mujeres HOTEL ZONE  
      • How to get to Playa Caracol
         
        By car

        Drive to km. 9.5 on Kukulcan Boulevard, at the hotel Zone, up to Playa Caracol. Parking available.

         
        By bus

        Take any AUTOCAR bus on the Hotel Zone, to km. 9.5, Playa Caracol, on Kukulcan Blvd.

        • Timetable
          • From Playa Caracol
            to Isla Mujeres
            • 9:15 am
            • 10:15 am
            • 11:15 am
            • 12:15 pm
            • 1:45 pm
            • 3:15 pm
            • 5:15 pm
            • 6:15 pm
          • From Isla Mujeres
            to Playa Caracol
          • 10:15 am
          • 11:15 am
          • 12:15 pm
          • 1:00 pm
          • 2:15 pm
          • 4:30 pm
          • 5:30 pm
          • 6:30 pm
        • Fares
          • Adult
          • One Way $270MXN
          • Round Trip $540MXN
          • Child
          • One Way $200MXN
          • Round Trip $400MXN
        • Departures
          • Cancún, Playa Caracol
            Blvd.Kukulcán km 9.5
            Hotel Zone, Cancún,
            Quintana Roo 77500 México

          • Isla Mujeres,
            Terminal Marítima APIQROO
            Av. Rueda Medina
            Isla Mujeres,
            Quintana Roo 77400, México
          HOW TO GET HOW TO GET
          Notes:

          Departing time: Please arrive at the terminal 30 minutes prior departing time.

          Your ticket is valid for 6 months from the day of purchase, on any day or time available on the same route you purchased.

          Tickets are non refundable.

          The fare does not include the dock fee that must be paid directly at Playa Caracol.


          Children policy
          • Infant: 0 to 12 months Boarding Pass required (No charge)
          • Child: 1 year old or up to 1.20 mts. height. (Child ticket)
          • Adult: Over 1.20 mts. (Regular Fare)

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